Apple wants you to know it’s working hard to fix the biggest bruise on its reputation: the treatment of workers in its vast production chain. So for the past several months, the company has partnered with the Fair Labor Association, a mainstream watchdog group, to audit factory conditions at Apple’s most notorious supplier company, Foxconn. FLA says in its “remediation verification” report that Foxconn has tightened oversight of its ultra-efficient machine.
But the changes have mostly aimed to clean up some of the excesses of Apple’s labor system without shifting its fundamental structure.
The FLA audited three of the Taiwan-based company’s facilities, Guanlan, Longhua and Chengdu, and called for 360 remedial actions, 284 of which had been officially completed by the factories as of the end of May. The remaining 76 actions are due by July 2013. The report highlighted progress on regulation of the company’s internship program and reforms on workplace health and safety (responding to longstanding controversy over stressful working conditions that activists blame for mental despair and several worker suicides).
Many physical changes to improve worker health and safety have been made since the investigation, including the enforcement of ergonomic breaks, changing the design of workers’ equipment to guard against repetitive stress injuries, updating of maintenance policies to ensure equipment is working properly, and testing of emergency protective equipment like eyewashes and sprinklers. Foxconn has also engaged consultants to provide health and safety training for all employees. Read the rest of this entry →